Privacy Policy

Last updated on: Nov 13, 2024

Brackettup HealthTech Private Limited ("Brackettup," "we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our platform. By accessing or using Brackettup’s services, you agree to this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: When you register or book a service, we collect information such as:
  • Name
  • Phone number
  • Gender
  • Email address
  • Location data
  • Payment information

2. How We Use Your Information

We use your information for purposes including, but not limited to:

• Personalized Recommendations: To suggest services based on your preferences and location.
• Service Facilitation: To enable bookings and coordinate with service providers.
• Marketing and Promotional Activities: To send marketing materials and special offers that may interest you.
• Analytics and User Behavior Tracking: To understand how users interact with our platform, helping us improve user experience and service offerings.

3. Information Sharing and Disclosure

We may share your information in the following cases:

• Payment Processing: With payment gateway providers to facilitate secure transactions.
• Service Providers: With selected wellness service providers, businesses, or organizations to give you a personalized experience.
• Legal Compliance: Where required by law or to protect the rights and safety of Brackettup, our users, or others.

4. Your Rights

You have the following rights regarding your information:

• Access and Correction: You may access and correct any inaccuracies in your personal information by contacting us at contact@brackettup.com.
• Opt-Out of Marketing: You may unsubscribe from marketing emails by following the unsubscribe link in our communications.

5. Data Security and Retention

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. Your data will be securely stored on servers located within India. We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Children’s Privacy

Our platform is not intended for individuals under the age of 16. We do not knowingly collect information from minors. If we become aware that we have inadvertently collected data from a minor without parental consent, we will delete such information.

7. Data Storage Location

All information collected by Brackettup is stored within India, and we do not transfer your data to other countries.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Brackettup HealthTech Private Limited
Email: contact@brackettup.com
Address: F-197, Gali No.3, Pandav Nagar, Delhi-110091, India

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our platform indicates your acceptance of any updates.